Photometrics 技术文件区

Photometrics 保修担保

Photometrics的目标是超过您的预期。您所购买的任一款Photometrics 产品,都通过了我们 高标准的质量控制体系的检测,并享有业内最好的保修计划。 甚至是我们销售的演示相机 也包含和新机相同的质保政策。

Contact us for 5 year protection guarantee

标准保障计划

每部Photometrics相机在购买时都附有一份标准保修计划。自购买日起可享受至少一年的免费零部件更换及人工服务。Evolve 系列和CoolSNAP MYO系列相机更享有两年的保修。此标准保修计划适用于新购设备和翻新设备。

延长保障计划

除了标准的保障计划外,对所以相机产品,用户还可以购买额外的延长保障计划。延长的保障计划同样包含了配件和人工,我们现在有延长三年的计划供选择。

如果您从Photometrics购买了延长保障计划,我们承诺会在最短时间内对您的问题做出响应,最大限度缩短您的停机时间。

延长保障计划价格合理,并且很方便购买。

Photometrics同时也提供在线和现场使用培训。这些培训可以帮助您快速熟悉并有效地使用您的新相机。

如需了解Photometrics延长保障计划的详细信息,请联系您的成像专家。

服务公告

Below are official announcements from the Photometrics Support Team.

  • Currently there are no announcements.

计算机规格

USB 2.0 Chipset Incompatibility Notice >

Due to rapid advancement of computer CPU architectures and operating system updates, Photometrics tests and qualifies each of its cameras on the industry's most current computer platforms.

This following outlines the computers Photometrics has found to maximize scientific camera performance and those that are not recommended due to found performance issues.

推荐电脑

Dell Computers

Photometrics has found the following Dell products provide high reliability for microscopy computer systems:

  • Precision
  • XPS
  • Alienware

不建议电脑

Dell Computers

Photometrics recommends avoiding these "budget" Dell models due to consistent use of low-performance parts:

  • Optiplex
  • Vostro

Gateway Computers

Photometrics recommends avoiding Gateway computers for use as high performance microscopy workstations. In general customers have experienced both stability and high speed acquisition issues on a regular basis.

建议电脑规格

Operating System

  • Windows 7 (32/64 bit)

CPU/Processor

2.0 GHz or faster Intel processor of these brands:

  • Xeon
  • Core i5
  • Core i7

Note: The notebook/laptop editions of these processors are inferior to their desktop counterparts and are not guaranteed the same performance.

Furthermore, all Core i3 processors have a small onboard cache and integrated graphics - these two factors combined yield poor streaming performance for real-time devices like Photometrics' scientific cameras. As a result, Core i3 processors are not recommended.

Basic Components

  • >250 GB Serial ATA (SATA) HDD and/or >64 GB Solid State Drive (SSD) for high-speed imaging and storage
  • 2+ GB of RAM/Memory, >3 GB recommended for streaming applications
  • 256+ MB greater slot-based ATI/nVidia video graphics card (i.e. not an "onboard/integrated graphics" adapter)

Photometrics 用户手册

Photometrics camera user manuals are available for both current and legacy cameras. These files are provided as PDFs which require Adobe Acrobat Reader. Download PDF Reader for Free.

sCMOS 相机

EMCCD 相机

CCD 相机

多通道相机

适配器

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