Photometrics的目标是超过您的预期。您所购买的任一款Photometrics 产品，都通过了我们 高标准的质量控制体系的检测，并享有业内最好的保修计划。 甚至是我们销售的演示相机 也包含和新机相同的质保政策。
每部Photometrics相机在购买时都附有一份标准保修计划。自购买日起可享受至少一年的免费零部件更换及人工服务。Evolve 系列和CoolSNAP MYO系列相机更享有两年的保修。此标准保修计划适用于新购设备和翻新设备。
Below are official announcements from the Photometrics Support Team.
Due to rapid advancement of computer CPU architectures and operating system updates, Photometrics tests and qualifies each of its cameras on the industry's most current computer platforms.
This following outlines the computers Photometrics has found to maximize scientific camera performance and those that are not recommended due to found performance issues.
Photometrics has found the following Dell products provide high reliability for microscopy computer systems:
Photometrics recommends avoiding these "budget" Dell models due to consistent use of low-performance parts:
Photometrics recommends avoiding Gateway computers for use as high performance microscopy workstations. In general customers have experienced both stability and high speed acquisition issues on a regular basis.
2.0 GHz or faster Intel processor of these brands:
Note: The notebook/laptop editions of these processors are inferior to their desktop counterparts and are not guaranteed the same performance.
Furthermore, all Core i3 processors have a small onboard cache and integrated graphics - these two factors combined yield poor streaming performance for real-time devices like Photometrics' scientific cameras. As a result, Core i3 processors are not recommended.
Photometrics camera user manuals are available for both current and legacy cameras. These files are provided as PDFs which require Adobe Acrobat Reader. Download PDF Reader for Free.